Archive for November, 2010

Meet WSEX sportsbook, formerly one of the top online betting sites in the industry. However, since 2009 due to poor customer service and various payout issues, WSEX has gone from niche sportsbook to a sports wagering site we suggest you avoid. Today we will be looking at how one of the greatest sportsbooks in the industry became just an average shop struggling make ends meet.

One of the biggest concerns within the online betting industry for patrons is the ability to receive their winnings in a timely fashion. As we noted above, World Sports Exchange otherwise known as WSEX has been struggling to stay afloat since the middle of 2009. While this is the case, they do still have a ton of things going for them, just not a quick payout.

For instance, because of the wide array of betting options they offer, WSEX attracts both sharps and casual bettors. On the one hand, they have appealing low juice options which tend to attract sharps, as they start their juice at -105 instead of the standard -110. However, this payout problem is really turning customers away and as a result, sharps are staying away. Although the juice is low, the lines aren’t as sharp as what many sharks would expect, and therefore, WSEX is losing its high spending crowd and attracting squares instead.

Currently, the majority of sportsbooks allow bettors to set up accounts in which they only have to use one resource, such as a PayPal account for both deposits and withdrawals. However, WSEX has set up their customers accounts in a more frustrating fashion. For instance, while bettors can use credit cards and money orders to set up accounts. Rather than have the withdrawals placed on the credit cards, WSEX instead sends its customers cheques via the mail. Not only is this a frustrating process in terms of banking your cheque, but it is also a time consuming process.

Looselines is part of the JazzSports betting family. At first glance, Looselines has appeared to many as an old school shop which is home to wisest sharps in the industry. However, looking closer, you will find that the clientele base is mixed amongst sharps and new online betting enthusiasts. In saying that, here is a review of Looselines.

Initially when we discovered that Looselines was associated with JazzSports, we became concerned as JazzSports has had payout issues in the past. Now to say Looselines has payout issues would be a stretch, but at the same time they do make it interesting when it comes to withdrawing your funds.

For instance, in today’s online betting industry, the majority if not all of the elite sportsbooks offer at least one free play a month. Yet at Looselines, not only do they not have a free play option, but they also have large fees for allowing customers to withdraw from their accounts. In fact, the only way that customers can expect to not be charged for withdrawal fees is if they use credit cards for both depositing and withdrawing.

Aside from the over expensive withdrawal practices at Looselines, one of the biggest criticisms against Looselines is that of their betting variety. Looselines is legitimately a sportsbook for the casual bettor who only focuses on the big four North American sports. For the sports handicapper that enjoys wagering on soccer, the UFC or rugby, you are better off looking elsewhere instead of establishing an account with Looselines. Although they do offer a soccer and MMA section it lacks the variety they offer for the big four sports.

Lastly, what makes or breaks a sportsbook in this industry is their customer service department. At Looselines as they are associated with JazzSports, you will soon discover that the customer service leaves a lot to be desired. As we mentioned above, they are an old school shop, which for customer service generally means phoning in is the best option. In saying that though, our initial reaction was one not impressed, as the service agents came across as a person who would answer when you called the wrong number, instead of a professional business.