Archive for July, 2011

Owned by the Jazette family of sportsbooks, sports betting enthusiasts looking for a new site to place their wagers with, should avoid Superbook like the plague. For those unfamiliar with Jazette, let us forewarn you, that withdrawing money from one of their sportsbooks will cause you to get upset, as they are slow at the best of times. On the other hand, Superbook like brother site Sportsbook has continuously gained popularity in the industry, if for no other reason than their MLB betting domain name. Here is a review of Superbook.

Comparable to brother site Sportsbook, Superbook is a haven for casual betting enthusiasts, just looking for a place to quickly deposit their money and place a bet on their favorite team’s last minute. Superbook doesn’t offer low juice or the earliest lines, but the site has a decent line variety and their loyalty program is one of the best in the industry.

However, having said all of this, as we mentioned earlier, the payout problems associated with their Superbook’s parent company Jazette, has really rubbed former clients the wrong way. In an industry where it is guilty until proven innocent, Superbook doesn’t stand a chance at attracting big spending clients.

In terms of customer service, Superbook has one of the nicest and knowledgeable staffs in the industry. The customer service agents can speak plenty of different languages, and explain to you how to create an account and then deposit your money and place a bet. Yet, when it comes to payouts, the customer service agents at Superbook are exact replicas of the agents at other Jazette run sportsbooks. What this means, is that it will be incredibly difficult to get someone on the line to answer your questions about why your payment went from “pending” to “withheld”.

Logans is a European style sports betting website in a North American setting. The shop is associated with Sportsbook.com which on behalf of the Jazette family of online betting shops has become synonymous with payout options. Aside from a regular delay in payouts, Logans provides its customers with one of the more refreshing gambling experiences you will ever experience. Here is a review of youthful sportsbook, Logans.

Logans has a great mix of new and more experienced bettors frequenting its sportsbook. On the one hand, the newbie bettors enjoy Logans because the lines are quite soft. Conversely, the sharps bet at Logans because unlike parent site Sportsbook, Logans offers some of the highest limits in the industry.

What’s more, as we mentioned earlier, Logans is a European style sportsbook trapped in a North American website. Essentially, this means that bettors have the option of requesting better odds on the games they are gambling on. For the reason that Logans provides its customers with countless options, you can expect a lot of bettors to come to the site, just to test it out.

Customer service is one of the more interesting experiences at Logans and not in a good way. In one scenario, Logans customer service agents act like your best friend when it comes to explaining how to create an account and deposit your money. However, when you’ve had enough and want to withdraw your winnings, Logans acts like that same best friend, only after they’ve taken your wife from you.

Meaning to say, the latter approach is a direct result of being associated with Jazette, which over the last five years has had more payout problems then Bernie Maydoff. In an industry, where receiving your winnings is primary to a successful sportsbook, Logans would be better served if they could somehow cut ties with Jazette.